Do You Take Walk-Ins? How Booking Works at Our Salon

One of the questions we get asked most is whether you can just pop in without an appointment. The short answer is no — we work by appointment only. Here is why, and how to get seen quickly instead.

Why we do not take walk-ins

We are a small salon — Sonia looks after hair and Madalina looks after nails — and we would rather give every client our full, unrushed attention than try to squeeze in unexpected arrivals between booked appointments. Appointment-only also means no standing around waiting to see if a slot frees up.

Same-day appointments: message us first

The smartest way to get a same-day appointment is to message us on WhatsApp before you set off. We can tell you straight away whether there is a gap that day and roughly what time — so you are not standing outside waiting, and we can have everything ready for you when you arrive. We are on WhatsApp messages only (no calls), and we reply as quickly as we can between clients.

Booking online: the guaranteed option

All our appointments can be booked online through Fresha, twenty-four hours a day. You can see exactly which times are free, pick your service, and get a confirmation and reminder automatically. It takes about a minute, and it means your slot is yours — no waiting, no uncertainty.

One important exception: colour services

If you are a new client wanting a colour service — tint, balayage, highlights — a patch test is required at least 48 hours before your appointment can go ahead. It only takes a minute and it is there to keep you safe. You can read more in our patch test guide. Cuts, blow dries and nail services have no such restriction.

Where to find us

We are at 29 Southgate Street, Gloucester GL1 1TP — a few minutes' walk from the Cross, Gloucester Quays and the bus station. Open Monday to Friday 9am–7pm, and weekends 9am–5pm.